Responsible Gaming

89bt Responsible Gaming

Gaming should be a form of entertainment, not an obligation. At 89bt, we believe every player deserves a safe and balanced gaming experience. On this page, you'll find detailed information about our responsible gaming tools, guidelines, and support.

Setting a Deposit Limit
Self-exclusion feature
24/7 support
Age Verification

Our Responsible Gaming Tools

89bt offers a range of effective features to keep your gaming experience safe and enjoyable

Setting a Deposit Limit

Set a daily, weekly, or monthly deposit limit in advance. Limits take effect immediately once set, and any increase requires a 72-hour waiting period.

Session time limit

Set how long you want to play. Once the time is up, 89bt will automatically alert you or end the session to help keep your gaming habits in check.

Break feature

When you feel like you need a step back, you can temporarily lock your account for anywhere between 24 hours and 30 days. Your account will be inaccessible during this period.

Self-Exclusion

If you feel you need a long-term break from gaming, you can activate self-exclusion for anywhere between 6 months and 5 years. Choosing to do so takes real courage.

Set a loss limit

Set a cap on the maximum amount you are willing to lose within a given period. Once the limit is reached, 89bt will automatically stop you from placing further bets.

Opt out of marketing communications

If you'd rather not receive promotional SMS, emails, or push notifications, you can turn them off anytime in your settings. Your preferences are always respected.


What is responsible gaming and why does it matter?

Responsible gaming means treating gaming as a healthy form of entertainment — one where you stay in control of your own time and money. At 89bt, we believe every player should enjoy gaming within their own limits.

Online gaming is growing rapidly in Bangladesh, but it comes with real risks — especially when players don't set proper boundaries. Uncontrolled gaming can affect family relationships, financial wellbeing, and mental health. That's why 89bt treats responsible gaming not just as a policy, but as a culture.

Responsible gaming doesn't mean enjoying yourself less — in fact, playing the right way makes every session more enjoyable, because you're free from financial stress or worry.

89bt's responsible gaming tools are completely free and accessible at any time from your account settings. Using them is not a sign of weakness — it's a mark of a mature player.

Signs of problem gaming

We often don't realize when entertainment has crossed into addiction. Watch out if you notice any of the following signs:

  • Continually increasing bets to chase losses.
  • Lying to or hiding gaming activity from family or friends.
  • Feeling restless, irritable, or anxious when not gaming.
  • Spending money meant for household needs on gaming.
  • Repeatedly trying to stop gaming but failing to do so.
  • Gaming while neglecting work, studies, or family responsibilities.
  • Continuing to game by taking on debt or selling assets.
  • Constantly thinking about gaming throughout the day.

If you recognize two or more of the above signs in yourself, contact the 89bt support team right away. We will help without judgment.

How to Set Limits on 89bt

89bt puts you in control of your own gaming experience. See the table below for the available limits and how they work:

Limit type Duration Takes Effect Status
Deposit Limit Daily / Weekly / Monthly Immediate (decrease); 72 hours (increase) Active
Loss limit Daily / Weekly / Monthly Immediate (decrease); 72 hours (increase) Active
Session time limit Per session Immediate Active
Temporary break 24 hours – 30 days Immediate Active
Self-exclusion 6 months – 5 years Immediate; cannot be extended Active
Marketing opt-out Anytime Immediate Active

To set limits, log in to your account → go to Settings → Responsible Gaming.

Check Yourself

Answer the following questions honestly. This is a simple self-assessment — no data is stored.

1 Did you spend more than your budget on gaming last month?
Never Sometimes Often Always
2 Have you tried to stop gaming but found you couldn't?
Never Sometimes Often Always
3 Have your family or friends expressed concern about your gaming?
No Happened once Multiple times
4 Have you placed larger bets to try to win back money you've lost?
Never Sometimes Often

If you answered "Often" or "Always" more than once, it may be a sign of a problem. Check the helpful steps below or visit the support section.

Steps to Ensure Safe Gaming

Follow these steps to play responsibly at 89bt:

  • 1
    Set a budget Before you start gaming, decide on the maximum amount in BDT you will spend per month. Never mix this amount with your household expenses.
  • 2
    Set a time limit Decide how long you'll play before you start, and set a session timer. Enjoy gaming within a set timeframe — not for hours on end.
  • 3
    Set Deposit Limit Go to account settings and set a weekly or monthly deposit limit. This acts as a technical safeguard for your budget.
  • 4
    Take Regular Breaks Instead of playing for long stretches at a time, take regular breaks. Use that time to spend with family or pursue other hobbies.
  • 5
    Keep a personal log Track how much you spend and how much time you put into gaming each month. Keeping a record helps you stay aware of your own habits.
  • 6
    Tell a loved one Let a family member or close friend know about your gaming habits. If they express any concern, take it seriously.

Minor Protection

89bt strictly prohibits gaming for anyone under 18. Age is verified at registration, and additional documents may be requested in cases where eligibility is in doubt.

  • Any account identified as belonging to a minor is immediately closed and the balance is refunded.
  • Parents are advised to use parental control software on their devices.
  • Keep your login details secure and out of reach of any minor family members.
Important Notice for Parents

If your child has accidentally registered on 89bt or used your account, contact support immediately. We will take the necessary action without delay.


Frequently asked questions

Common Questions About Responsible Gaming

Yes. When self-exclusion is activated, your account is locked but your balance is not erased. Once the self-exclusion period ends and your account is reactivated, you will be able to withdraw your balance. However, no gaming or deposits will be possible while self-exclusion is active.

Decreasing your deposit limit takes effect immediately. However, requests to increase your limit will only take effect after 72 hours. This waiting period is intentional — it's designed to prevent impulsive decisions made in the heat of the moment.

Approach them with understanding, not judgment, and create space for an open conversation. Reach out to the 89bt support team — we also assist with third-party requests. We can guide you through the process of activating self-exclusion on the person's account if needed.

No. Once self-exclusion is active, it will not be possible to open a new account using the same mobile number or ID. Our system cross-checks this information and blocks any suspicious registration attempts.

Yes — the World Health Organization (WHO) recognizes Gaming Disorder as a legitimate mental health condition. There is no shame in it; it is a treatable problem, and with the right support at the right time, full recovery is possible.

Date of birth is verified at registration, and a national ID or birth certificate may be requested in questionable cases. Any account identified as belonging to a minor is immediately closed and all transactions are cancelled.

Safe Gaming

Play with fun, play with responsibility

Join 89bt and enjoy a safe, balanced gaming experience using our responsible gaming tools.

Limit-setting feature
Self-exclusion options
24/7 Bengali support
18+ only

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